Processing Time
All orders are processed within 2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

Shipping Costs and Delivery Estimates
Shipping costs for your order will be calculated and displayed at checkout.
Shipping Confirmation and Order Tracking
You will receive a shipping confirmation email once your order has shipped, which will include your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes
SOLAZ is not responsible for any customs and taxes applied to your order. All charges imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages
SOLAZ is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy
We ship to many countries around the world. However, some products may be subject to restrictions in certain countries. Please refer to the specific information during the checkout process to ensure your destination is eligible for shipping.

Changes to Shipping Address
If you need to change the shipping address for your order, please contact us as soon as possible at info@solazswim.com. Please note that changing the address may cause delays in delivery.

Unexpected Delays
Please note that unexpected delays may occur, over which SOLAZ has no control and is not responsible.

Order Cancellation Policy
Please note that orders cannot be canceled once they are confirmed on our website.

Contact
If you have any questions about our shipping conditions, please contact us at info@solazswim.com or 3235251316.